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Terms and Condition

Effective Date: February 3, 2023                    

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website medicalbillingservicestexas.com (the “Site”), operated by Medical Billing Services Texas (MBS Texas), as well as any medical billing, coding, or revenue cycle management services described on the Site.

By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and do not engage our services. Where you are entering into a separate signed service agreement or Business Associate Agreement (“BAA”) with us, the terms of that agreement will govern in the event of any conflict with this page.

2. Who We Are and What We Do

MBS Texas provides medical billing support to healthcare providers, including claim submission, denial management, medical coding support, accounts receivable follow-up, and broader revenue cycle management assistance. Information on this Site is intended for healthcare providers, practice administrators, and other business professionals evaluating or using our services, it is not medical advice and should not be treated as such.

3. Eligibility and Use of the Site

You must be at least 18 years old and authorized to act on behalf of a healthcare practice or organization to request services through this Site. By submitting information through our contact forms or consultation requests, you confirm that the information you provide is accurate and that you have the authority to engage our services on behalf of your organization.

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site.

4. Prohibited Uses

When using the Site, you agree not to:

  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to our systems, servers, or client data
  • Introduce viruses, malware, or other harmful code
  • Scrape, copy, or reproduce Site content without written permission
  • Use the Site to violate any applicable local, state, federal, or international law, including HIPAA
  • Impersonate any person or entity, or misrepresent your affiliation with a person or entity

We reserve the right to restrict or terminate access to the Site for anyone who violates these Terms.

5. Services and Client Agreements

Details on this Site, including service descriptions, pricing structure, and performance figures (such as claim acceptance rates), are provided for general informational purposes. Actual services, pricing, deliverables, and performance outcomes are governed by the individual service agreement signed between MBS Texas and each client, not by the general marketing content on this Site.

We reserve the right to decline service to any practice or organization at our discretion, including in cases where the scope of work falls outside our expertise or capacity.

Client Responsibilities: Clients are responsible for providing accurate, complete, and timely documentation needed to submit claims correctly. MBS Texas is not responsible for delays, denials, or errors resulting from incomplete, inaccurate, or late information provided by the client.

Payment Terms: Unless otherwise agreed in writing through a separate service agreement, fees for services are outlined in your individual client contract or proposal. Invoices are due according to the payment schedule specified in that agreement. Late payments may result in service suspension, late fees, or both, as detailed in your specific contract.

6. HIPAA and Confidentiality

MBS Texas understands the sensitivity of the information involved in medical billing. When we act as a Business Associate on behalf of a covered entity, we handle Protected Health Information (“PHI”) in accordance with HIPAA and the terms of the applicable BAA.

We maintain administrative, physical, and technical safeguards designed to protect confidential information, and we expect the same commitment to confidentiality from our clients regarding any non-public information we share with them in the course of business. For more detail on how we handle data collected through this Site, please see our Privacy Policy.

7. Intellectual Property

All content on this Site, including text, graphics, logos, service descriptions, and design elements, is the property of MBS Texas or its licensors and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use our name, logo, or branding without our prior written consent.

8. Third-Party Links and Integrations

Our Site may reference or link to third-party platforms, including EHR and practice management systems we integrate with. We do not control and are not responsible for the content, accuracy, or practices of those third-party platforms. Any interaction with a third-party platform is solely between you and that provider.

9. Disclaimers

This Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or completely secure.

While we work to keep information on this Site accurate and current, service descriptions, industry statistics, and performance figures are general in nature and may not reflect results for every practice. Actual results depend on factors specific to each client, including specialty, payer mix, and documentation quality. Nothing on this Site should be interpreted as a guarantee of specific financial or billing outcomes.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MBS Texas, along with its officers, employees, agents, contractors, and affiliates, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of data, arising from your use of the Site or our services, even if we have been advised of the possibility of such damages.

Where liability cannot be fully excluded under applicable law, our total liability for any claim arising from the Site or our services will be limited to the amount paid by you to MBS Texas for the services giving rise to the claim during the six (6) months preceding the event.

11. Indemnification

You agree to indemnify and hold harmless MBS Texas and its officers, employees, agents, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of the Site, or your breach of any representation made to us.

12. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our business or other users. Termination of a client service agreement is governed separately by the terms outlined in that specific contract.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Dallas County, Texas, and you consent to the personal jurisdiction of those courts.

14. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any signed client service agreement or BAA, constitute the entire agreement between you and MBS Texas regarding use of the Site and supersede any prior agreements or understandings, written or oral, relating to the subject matter herein.

17. Contact Us

If you have questions about these Terms and Conditions, please reach out to us:

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