Effective Date: February 3, 2023                     Last Updated: August 9, 2026 

Medical Billing Services Texas (MBS Texas) provides medical billing, coding, and revenue cycle management services to healthcare providers. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, medicalbillingservicestexas.com (the “Site”), request a consultation, or engage us for services.

By using our Site or services, you agree to the terms described in this Privacy Policy. If you do not agree with these terms, please do not use our Site or services.

Because we work with healthcare providers and may handle Protected Health Information (“PHI”) on their behalf, this policy also explains how we approach HIPAA compliance as a Business Associate. If there is ever a conflict between this general Privacy Policy and a signed Business Associate Agreement (“BAA”) with a client, the terms of the BAA govern how PHI is handled.

Information We Collect

We collect information in a few different ways, depending on how you interact with us.

Information You Provide Directly When you fill out a contact form, request a free billing assessment, subscribe to updates, or otherwise reach out to us, we may collect:

• Your name, job title, and practice name
• Email address and phone number
• Practice address and specialty
• Details about your current billing process, EHR/PMS system, or the message you send us

Information Collected Automatically When you browse our Site, we (and third-party tools we use) automatically collect certain technical information, such as:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on the Site, and referring website
• Cookie and session identifiers

Information Collected as a Business Associate If your practice engages MBS Texas for billing, coding, or revenue cycle management services, we may access PHI on your behalf, such as patient demographics, insurance information, treatment codes, and claims data, strictly to perform the services outlined in our service agreement and BAA. This PHI is governed by HIPAA and our contractual obligations to you, not by general web-browsing data practices described elsewhere in this policy.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide free billing assessments or consultations
• Deliver, manage, and improve our medical billing and revenue cycle services
• Communicate with you about your account, services, or requested information
• Send occasional newsletters, industry updates, or promotional content (you can opt out at any time)
• Monitor and analyze Site usage to improve performance and user experience
• Maintain the security of our Site and detect fraudulent or unauthorized activity
• Comply with applicable laws, regulations, and industry standards, including HIPAA

We do not use PHI accessed while performing billing services for marketing purposes, and we do not sell PHI or personal information to third parties.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve functionality and understand how visitors use the Site.

• Essential Cookies – Needed for core Site functionality, such as page navigation and form submissions.
• Analytics Cookies – Help us understand aggregate visitor behavior (pages viewed, time on site, bounce rate) so we can improve the Site.
• Functional Cookies – Remember preferences to make your visit smoother.
• Advertising Cookies – May be used if we run marketing campaigns, to measure performance and relevance.

Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the Site may not function as intended. Our Site does not currently respond to “Do Not Track” browser signals.

How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers – With vendors who help us operate our business, such as hosting providers, email platforms, scheduling tools, or IT support, under confidentiality obligations.
• Business Associates and Subcontractors – When performing billing services, we may share PHI with clearinghouses, payers, or subcontracted billing specialists strictly as needed to process claims, and only under appropriate HIPAA-compliant agreements.
• Legal Requirements – When required to comply with a law, regulation, subpoena, or government request, or to protect the rights, property, or safety of MBS Texas, our clients, or others.
• Business Transfers – If MBS Texas is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable confidentiality protections.

Data Security

We use administrative, physical, and technical safeguards designed to protect the information we handle, including encrypted data transmission, access controls, and secure hosting environments. When handling PHI, we maintain safeguards consistent with HIPAA’s Security Rule.

That said, no method of transmission over the internet or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information and PHI only as long as necessary to fulfill the purposes described in this policy, meet our contractual obligations to clients, and comply with legal, regulatory, or accounting requirements. Retention periods for PHI are generally governed by the terms of the applicable BAA and relevant state and federal recordkeeping requirements.

Your Privacy Rights

Depending on your location and relationship with us, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual retention requirements
• Opt out of marketing emails at any time by using the unsubscribe link in our communications
• Withdraw consent where we rely on consent to process your information

If you are a patient of a healthcare provider we support, requests to access or correct your PHI should generally be directed to your provider, who can coordinate with us as needed under HIPAA.

To exercise any of these rights, contact us using the details below.

Children’s Privacy

Our Site and services are intended for healthcare providers, administrators, and business professionals. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

Third-Party Links

Our Site may contain links to third-party websites, such as EHR/PMS platforms or industry resources. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Website: medicalbillingservicestexas.com 
• Email: info@medicalbillingservicestexas.com 
• Phone: (945) 164-2179
• Address: 1301 Young Street, Dallas, TX 75202